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Dressup Ltd.
98 Wool Lane
OXFORD
Oxon OX4 8YH
Tel: 0234 123 456
12th March 2001
Small World
123 Kids Street
Chilton
Glos GL9 1WX
Dear Sir
We regret that we have not been able to meet the deadline for the order as promised.
Unfortunately, we have experienced some problems with receiving materials for production. However, the situation has now been remedied and your order is now almost complete. The full consignment of children's clothing and accessories as ordered will be dispatched by March 18th at the latest.
These circumstances have been beyond our control and atypical of our normal high quality of service. Therefore we very much hope you will accept our explanation.
Yours faithfully
David Harper