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Spanish letter: company declines order due to poor quality.

 

Estimados señores:

Acusamos recibo de su oferta de fecha 14/9/20.. y el envío de muestras. Después de haber cuidadosamente examinado las mercancías, lamentamos informarles que la calidad no corresponde a nuestras exigencias. Por esta razón, no podemos hacerles un pedido por el momento.

Agradecidos por su amabilidad y con la esperanza de reanudar relaciones comerciales en el futuro, les saludamos atentamente.

María Cánovas

 

Both these versions, written and translated by native speakers, are intended to read in correct Spanish and English with appropriate registers.

Dear Sir

We acknowledge receipt of your offer dated 14/9/20.. and the included samples. After careful examination of the merchandise, we regret to inform you that the quality does not correspond with our stringent requirements. For this reason, we cannot place an order at this time.

We should like to thank you for your kindness and hope to resume business relations with you in the future.

Yours faithfully

María Cánovas
 

 

 

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